{"id":2535,"date":"2020-12-30T06:52:16","date_gmt":"2020-12-30T06:52:16","guid":{"rendered":"http:\/\/boostuptechs.com\/?p=2535"},"modified":"2020-12-30T06:52:17","modified_gmt":"2020-12-30T06:52:17","slug":"how-to-collect-email-and-phone-number-inside-facebook-messenger-using-xerochat","status":"publish","type":"post","link":"https:\/\/boostuptechs.com\/index.php\/2020\/12\/30\/how-to-collect-email-and-phone-number-inside-facebook-messenger-using-xerochat\/","title":{"rendered":"How to Collect Email and Phone Number Inside Facebook Messenger Using ChatPion"},"content":{"rendered":"\n<p>Collecting email addresses or phone numbers should be a fundamental part of your\u00a0online marketing\u00a0tactics. When you have something new to share with your prospects, leads you collected before will give you a vast opportunity to share your new products. You can send an email or SMS to your subscriber\u2019s list with your offers.<\/p>\n\n\n\n<p>One easy way to collect the user\u2019s email or phone is to use Facebook Messenger. You can collect user\u2019s email, phone, and other data by using <a href=\"https:\/\/xeroneit.net\/portfolio\/xerochat-best-multichannel-marketing-application-white-label\" target=\"_blank\" rel=\"noreferrer noopener\">ChatPion<\/a> on Facebook Messenger. Offer prospects a free report or guide, and ask them for their email address or phone number. Create a Web View form or Quick Reply to collect their email or phone number. Also, you can use ChatPion\u2019s special feature \u201cUser Input Flow and Custom Field <a href=\"https:\/\/xeroneit.net\/portfolio\/user-input-custom-fields\" target=\"_blank\" rel=\"noreferrer noopener\">(A ChatPion Add-on)<\/a>\u201d to collect users\u2019 data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quick Reply:<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"376\" height=\"493\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick.png\" alt=\"\" class=\"wp-image-2537\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick.png 376w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-229x300.png 229w\" sizes=\"(max-width: 376px) 100vw, 376px\" \/><\/figure>\n\n\n\n<p>Quick Reply can be started in 2 ways on the Messenger bot. We can trigger a bot for Quick Reply from a keyword-based reply or Get started Template. For a keyword-based Quick Reply go to <strong>Messenger Bot > Bot Settings > Actions<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"482\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot-1024x482.png\" alt=\"\" class=\"wp-image-2536\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot-1024x482.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot-300x141.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot-768x362.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot-1170x551.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot-585x275.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/messenger-bot.png 1349w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Select your Facebook Page and by default, it&#8217;s on Bot reply settings, click on the <strong>Add bot reply<\/strong> button to create a bot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"439\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply-1024x439.png\" alt=\"\" class=\"wp-image-2539\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply-1024x439.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply-300x129.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply-768x329.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply-1170x501.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply-585x251.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/add-bot-reply.png 1349w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>When you click on <strong>Add bot reply<\/strong> Button an interface to create a bot will appear. Give a name for the bot and put your keywords separated by a comma, and then select \u201cQuick reply\u201d from the dropdown list. Write your reply message on the respective form field and then select the button type as \u201cUser e-mail address\u201d for email and \u201cUser\u2019s phone number\u201d to collect the phone number from the user. Finally hit the <strong>Submit<\/strong> button to save the bot reply.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"885\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-1024x885.png\" alt=\"\" class=\"wp-image-2540\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-1024x885.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-300x259.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-768x663.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-1170x1011.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-585x505.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>For a Get started Quick reply, we need to start from the \u201cGet Started\u201d template to create the Quick Reply and then enable the \u201cGet Started\u201d Button from the setting.<\/p>\n\n\n\n<p>To create a \u201cGet Started\u201d Template for Quick reply from Bot Settings (Messenger Bot &gt; Bot Setting &gt; Actions), Click on Action Button Setting &gt; Get-started Template<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template-1024x482.png\" alt=\"\" class=\"wp-image-2541\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template-1024x482.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template-300x141.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template-768x362.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template-1170x551.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template-585x275.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/get-started-template.png 1349w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Then fill out the Template, just the way we did for a keyword-based Quick Reply. The difference is, we don\u2019t need to put any keywords here and we don\u2019t need to put a bot name here.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"885\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2-1024x885.png\" alt=\"\" class=\"wp-image-2542\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2-1024x885.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2-300x259.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2-768x663.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2-1170x1011.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2-585x505.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/quick-reply-2.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Now we need to enable the Get Started Template. From the Bot settings (Messenger Bot &gt; Bot Setting &gt; Actions), go to Get Started Settings and then set the Get Started Button status to \u201cEnabled\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"747\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted-1024x747.png\" alt=\"\" class=\"wp-image-2543\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted-1024x747.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted-300x219.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted-768x561.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted-1170x854.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted-585x427.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/enable-getstarted.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Web View:<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"493\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web.png\" alt=\"\" class=\"wp-image-2538\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web.png 775w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-300x191.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-768x489.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-585x372.png 585w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/><\/figure>\n\n\n\n<p>The process of Creating a Web View is almost the same as Quick Reply, the difference is, we just need to change the Reply type to \u201cText with Button\u201d and put a button name. As shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"885\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view-1024x885.png\" alt=\"\" class=\"wp-image-2544\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view-1024x885.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view-300x259.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view-768x663.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view-1170x1011.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view-585x505.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/web-view.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">User Input Flow &amp; Custom Field:<\/h3>\n\n\n\n<p>(needs \u201c<a href=\"https:\/\/xeroneit.net\/portfolio\/user-input-custom-fields\" target=\"_blank\" rel=\"noreferrer noopener\">User Input Flow &amp; Custom Field<\/a>\u201d, a ChatPion Add-on)<\/p>\n\n\n\n<p>Quick Reply and Web View can only collect users Email and Phone numbers, but User Input Flow &amp; custom field can collect any kind of information from the user. We can use this Add-on to collect email, phone number, name, age, audio, video, date, time, and anything we want. Besides, we can create a multiple-choice question for the user. And also, we can give an option to skip a question that they don\u2019t want to answer.<\/p>\n\n\n\n<p>To create a User Input Flow, go to <strong>Messenger Bot &gt; User Input Flow &amp; Custom Field &gt; Actions &gt; User Input Flow<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"1024\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1-973x1024.png\" alt=\"\" class=\"wp-image-2545\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1-973x1024.png 973w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1-285x300.png 285w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1-768x808.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1-1170x1232.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1-585x616.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/user-input-flow-1.png 1366w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/figure>\n\n\n\n<p>As soon as you click on User Input Flow, an interface with existing Flow will appear, in the left side there is a button named <strong>New Flow, <\/strong>click on this button to create a flow.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1-1024x482.png\" alt=\"\" class=\"wp-image-2548\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1-1024x482.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1-300x141.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1-768x362.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1-1170x551.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1-585x275.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/new-flow-1.png 1349w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Give a name for the flow, and then select the Facebook page for which you will create the flow. Then select a question type and click to add a question. Write the question. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"711\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow-1024x711.png\" alt=\"\" class=\"wp-image-2549\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow-1024x711.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow-300x208.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow-768x534.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow-1170x813.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow-585x406.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/save-flow.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>With every question there is a settings button, on the settings we can change the reply type, can change the system field or custom field where we want to save the lead. Also, we can assign it to the existing Email\/Sms or Messenger sequences.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"http:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1-1024x482.png\" alt=\"\" class=\"wp-image-2547\" srcset=\"https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1-1024x482.png 1024w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1-300x141.png 300w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1-768x362.png 768w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1-1170x551.png 1170w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1-585x275.png 585w, https:\/\/boostuptechs.com\/wp-content\/uploads\/2020\/12\/question-setting-1.png 1349w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>To know all the benefits of User Input Flow and Custom Field you can read my <a href=\"http:\/\/boostuptechs.com\/index.php\/2020\/12\/28\/benefits-of-user-input-flow-and-custom-field\/\">blog from here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Collecting email addresses or phone numbers should be a fundamental part of your\u00a0online marketing\u00a0tactics. When&hellip;<\/p>\n","protected":false},"author":1,"featured_media":2551,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[118,107,97,100],"tags":[],"class_list":["post-2535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-add-ons","category-facebook-messenger","category-social-media","category-xerochat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Collect Email and Phone Number Inside Facebook Messenger Using ChatPion - Boostup Techs<\/title>\n<meta name=\"description\" content=\"One easy way to collect the user\u2019s email or phone is to use Facebook Messenger. You can collect user\u2019s email, phone, and other data by using XeroChat on Facebook Messenger. Create a Web View form or Quick Reply to collect their email or phone number. Also, you can use XeroChat\u2019s special feature \u201cUser Input Flow and Custom Field (A XeroChat Add-on)\u201d to collect users\u2019 data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/boostuptechs.com\/index.php\/2020\/12\/30\/how-to-collect-email-and-phone-number-inside-facebook-messenger-using-xerochat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Collect Email and Phone Number Inside Facebook Messenger Using ChatPion - Boostup Techs\" \/>\n<meta property=\"og:description\" content=\"One easy way to collect the user\u2019s email or phone is to use Facebook Messenger. You can collect user\u2019s email, phone, and other data by using XeroChat on Facebook Messenger. Create a Web View form or Quick Reply to collect their email or phone number. 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